Eligibility and authority
You must be at least 18 and legally able to agree to these terms. A person acting for a business or community represents that they are authorized to bind it and administer the connected Discord server, Telegram group, wallets, and content.
The service
MoonHold verifies control of public wallet addresses and evaluates customer-configured eligibility rules. It can manage access and feed delivery through third-party platforms. MoonHold is noncustodial: it does not request seed phrases, initiate wallet transactions, hold digital assets, transmit funds, provide investment advice, or guarantee the value or authenticity of an asset.
Accounts and customer responsibilities
You are responsible for protecting connected accounts, wallets, administrator access, and recovery methods; maintaining accurate configuration; obtaining notices and permissions required for community data; and promptly reporting unauthorized use. You must comply with the Acceptable Use Policy and the rules of Discord, Telegram, Stripe, Solana providers, and other connected services.
Subscriptions, taxes, and discounts
- No free trial is offered at launch. Paid plans renew monthly until cancelled.
- Cancellation takes effect at the end of the current paid period. Add-ons are invoiced immediately using Stripe proration.
- Prices are tax-exclusive. Checkout may calculate tax based on billing information, but collection is limited to jurisdictions where the operator is registered.
- Except where law requires otherwise, confirmed duplicate charges, or MoonHold billing error, paid periods are nonrefundable once begun.
- Moonsters holder discounts apply to the base subscription and eligible capacity add-ons at the displayed verified tier. Eligibility is revalidated before renewal, with the last valid tier preserved for up to seven days during a provider outage.
- After a failed renewal, paid access may remain available for four calendar days before paid workspace actions are suspended. Configuration is not deleted solely because payment failed.
Availability and third parties
Blockchain networks, wallets, Discord, Telegram, Stripe, RPC providers, marketplaces, and other third parties are outside MoonHold's control. Eligibility and delivery may be delayed, incomplete, or unavailable when those systems fail or change. MoonHold may modify, suspend, or discontinue unsafe or unsupported functionality.
Suspension and termination
MoonHold may suspend access to protect users or the service, respond to provider or legal requirements, investigate abuse, or address unpaid or reversed charges. You may request account deletion subject to business-ownership transfer, legal holds, disputes, and accounting retention described in the Privacy Notice.
Disclaimers and liability
To the extent permitted by law, the service is provided “as is” and “as available,” without implied warranties. MoonHold is not responsible for asset value, customer-configured access decisions, third-party outages, or irreversible actions taken outside MoonHold. Any liability limitation, governing-law clause, venue, dispute process, and mandatory consumer carve-outs remain subject to qualified legal review before these terms become effective.
Contact and changes
Questions can be sent to moonstersweb3@gmail.com. Material changes will be dated and presented for acceptance when applicable.